In
Okotoks Nestled along the
According to Prime Minister Stephen Harper, Okotoks “can fairly call itself the greenest community in
When the Town consolidated three administration buildings into one, the Safety Codes department, which encompasses building inspection services, began investigating scanning solutions. When the Town’s records manager was taking a course at the Southern Alberta Institute of Technology in
After researching Laserfiche, the records manager then invited a representative from Laserfiche reseller IKON Office Solutions to conduct a demonstration. After issuing an RFP, the Town selected Laserfiche, primarily for its document management software functionality, OCR capabilities and the Agenda Manager and WebLink modules.
“We love Records Management Edition’s versatility. Its ease of use was very important to us, both to gain staff buy-in and work effortlessly in our busy environment,” Meredith says.
Initially the Safety Codes assistant and manager began scanning all new building and development permit applications into Laserfiche. These applications often contain more than 300 pages, ranging from architectural drawings for housing and commercial buildings and all their associated electrical and plumbing permits to individual applications for decks and other home additions.
As Okotoks entered into its prime building season and the number of permits submitted began to climb, the effectiveness of implementing Laserfiche became quickly apparent. “The immediate benefits were obvious,” remarks Meredith. “When we saw how we saved time locating current information, we began to realize how Laserfiche would benefit our external customers as the project continued. It was a great motivation to keep going.”
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