Integration Nation: Go Green!

Bakersfield, CA, uses document management to unite documents with business-critical applications

In Bakersfield, CA, a town known for its agriculture, manufacturing and petroleum extraction and refining is now known for something different: its innovative technology.

As the fastest-growing city in the United States with a population of over 250,000, Bakersfield was experiencing an explosion of records. “We wanted a document management software to store public documents in a secure, easily searchable manner,” says IT Director Bob Trammell.

With staff in 38 offices across the city’s 148 square miles, there’s no reason to limit document management solutions to a single department. Using document management in all departments means results have really achieved.

For example, human resources department puts performance evaluations into document images. Our fire department has a HazMat folder that only department personnel have access to, so the locations of hazardous material won’t become public knowledge. But it’s available in document management to the fire crew 24/7, so they can know any potential danger at a fire site.

According to Trammell, the city was recently asked to cooperate with the California Attorney General’s office, which was conducting a major probe into price fixing. Staff had to collect all purchase records that met certain pre-determined criteria. “This would have required a lot of city resources,” he says. “Instead, we set up the Attorney General’s office with a document management system so they could access and search the necessary records themselves—which saved a great deal of time for us.”

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