Enterprise Content Management from Rio | ECM | Enterprise Document Management Software

Enterprise Content Management Solutions for Your Industry

Enterprise Content Management Solutions for Your Industry

Many organizations hesitate to implement ECM solutions because of the problems of implementing best practices and standardizing operations enterprise-wide. Each department, each regional office and each workgroup has its own ways of doing business, and they often fear it will force them to change the way they work. Information ends up in multiple locations, with no way for the central office to sort it all out. And the system ends up compounding the problems it was supposed to solve.

Rio Enterprise Content Management : Balancing Flexibility with Control

The Rio ECM system is different. Because Laserfiche Rio fits your existing business processes into an enterprise framework, it gives you the control you need and the flexibility you want. Rio organically expands throughout your organization, regardless of your industry:

State and Local Government: Highly scalable enterprise solutions for cities and counties of all sizes.

Federal Government: Proven technology to meet the business process management and information security needs of federal agencies and departments.

Financial Services: Straight-through processing platforms to fit the needs of field representatives, OSJ offices and home offices, as well as enterprise solutions for RIAs, banks and trust companies.

Healthcare: Automated solutions to simplify billing, patient records management and admissions, designed for ambulatory care centers, hospitals and third-party billing organizations.

Rio offers your organization the strength of a proven information management system, the technology of a highly sophisticated business process management engine and the support of the Laserfiche community—with the flexibility to meet the needs of multiple departments and users.

Enterprise Content Management Can Help Drive Business in a Tough Economy

In order to stay competitive during the economic downturn, executives involved in ECM say their company plans to reduce operating expenses and improve cash flow. Effectively managing enterprise content management processes can help meet these objectives, particularly with reducing expenses.

ECM accelerates the flow of information throughout an enterprise which simplifies administration, installation and support IT. Enterprise content management systems help organizations better manage their information, but systems is intended to standardize business processes that often end up confined to just one or two departments, because they simply aren’t flexible enough to meet the diverse needs of individual departments and offices.

Companies have realized that the potential for enterprise content management is one the best practices to yield benefits such as lower operating expenses, which can help them to survive and thrive in the days ahead.

Disclaimer: This blog or article is for information purpose only, and should not be treated a professional advise or price protection guarantee. This blog is mainly used for search engine optimization and other commercial purposes and it is advised that readers seek professional consultation in the field of interest for more information.

Technology as a Recruiting Advantage

Technorati ProfileSpire Investment Partners uses ECM to recruit new advisors

“If financial advisors aren’t talking to people, they’re not making money,” says Paul Murphy, National Sales Director at Spire Investment Partners, LLC. Murphy’s problem was that his top earners were spending too much time staying on top of the paperwork that comes with handling over $1 billion in client assets, which he expects to at least double this year. “It’s the regulators. It’s the auditors. The paper starts to pile up from the first client meeting and all the way through the process,” he says.

For Murphy, his previous experience integrating two large broker-dealers had shown how the right technology ultimately leads to success. “If you want to succeed in this business, you’ve got to get great technology,” he says. “Using technology not only defensively, but offensively, is very near and dear to my heart.”

Murphy and Phillip Fournier, Spire’s Chief Operating Officer, went on the offensive and decided to invest in a enterprise content management system. They chose ECM not just to manage paper, but also as a tool to cut costs and increase services—which would eventually help recruit both clients and advisors.

Murphy says that, at first, just the idea of a new system and way of doing things intimidated the firm’s advisors. “How many people have said ‘paperless’ in front of advisors and had them say, ‘You’ve got to be kidding me’? That’s where we started,” he admits.

But, once apprehensive advisors, and more importantly, their sales and service assistants, began using enterprise content management and saw how easy and efficient it was, implementation and initial roll-out went smoothly.

National Sales Director Paul Murphy

Murphy credits the training his staff received from the firm’s Laserfiche reseller, One Source/ADI, for easing the implementation process. “I can’t say enough good things about the training. The results are great.” In the 18 months since the firm implemented ECM, Spire has scanned documents from approximately 80% of their offices – with nearly all of their advisors and staff using the system regularly.

“The goal,” says Murphy, “is to apply technology to make work easier. Efficient process flow obviously increases efficiency. If everyone is more efficient, they’re happier. If they’re happier, they’re more productive. If they’re more productive, you’re more profitable.”

With document management, Murphy immediately noticed that Service Assistants and back office personnel were able to respond to client inquiries much more efficiently. ECM is the way to make them more productive,” says Murphy. “We’re very happy that our staff is better able to process workflow and therefore better able to support our Consultants.”

Disclaimer: This blog or article is for information purpose only, and should not be treated a professional advise or price protection guarantee. This blog is mainly used for search engine optimization and other commercial purposes and it is advised that readers seek professional consultation in the field of interest for more information.