ECM refers to the strategies, technologies, methods and tools used to capture manage, store, preserve and deliver content. Enterprise content management tools allow management to be at an enterprise level of organization.
ECM has moved away from the old ways of finding-and-filing to a technology that not only manages information, but processes it as well. Enterprise content management can manage information without regard to its source or use.
Many organizations hesitate to implement enterprise content management solutions because of the problems of implementing best practices and standardizing operations enterprise-wide. Each department, each regional office and each workgroup has its own ways of doing business, and they often fear it will force them to change the way they work. Information ends up in multiple locations, with no way for the central office to sort it all out. And the system ends up compounding the problems it was supposed to solve.
The Laserfiche Rio ECM system is different and fits with existing business processes into an enterprise framework. It gives organizations control and flexibility.
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