ECM Solutions: Copier and Facsimile Systems, Ltd. Joins Laserfiche as Value-Added Reseller

CFS will provide ECM solutions to customers in the Bristol and South West areas of the United Kingdom.

Laserfiche welcomes Copier and Facsimile Systems, Ltd. (CFS) as the newest authorized Value Added Reseller (VAR) to provide enterprise content management (ECM) solutions to customers in the Bristol and South West areas of the UK.

CFS Director Graham Withers said, “As a leading supplier of business technologies, we have an excellent track record of supplying state-of-the-art solutions that integrate seamlessly with existing organizational IT environments.” He added, “Laserfiche has a suite of award-winning Enterprise content management products that we’re proud to offer our clients, along with ongoing training and support that will help us succeed.”

Laserfiche Senior Vice President of Business Development Chris Wacker said, “As a company that has been committed to providing outstanding document solutions since 1985, CFS has the experience and capability to help numerous organizations in the financial, education and commercial markets succeed with the Laserfiche product suite. We’re pleased to welcome them to our five-star VAR channel.”

Laserfiche Announces Empower 2010 International Conference

Cstomers, resellers, analysts, consultants and partners from around the world come together for three days of technical training, networking and hands-on experience with ECM

Laserfiche today announced that its Empower 2010 international conference will be held January 11-13 at the Hilton LAX in Los Angeles, CA. The conference, which attracts Laserfiche customers, resellers, partners and ACE members from around the world, will give attendees fresh insight into how to maximize operational efficiency with Agile enterprise content management (ECM).

“Even during times of economic uncertainty, people recognize the importance of increasing productivity and efficiency,” said Nien-Ling Wacker, Laserfiche president and CEO. “Agile ECM plays a pivotal role in improving organizational effectiveness, and we’re very pleased to give our community the chance to share strategies for best leveraging Agile enterprise content management.”

The conference will offer three full days of more than 60 technical training labs and comprehensive classes, including a number of courses offered as part of the new Laserfiche Certified Professional Program. More information about the new certification program will be available soon.

“Every year we try to improve the conference and offer a more personalized experience to attendees. This year we’ve expanded all of the tracks, added more best practices courses and made it easier for attendees to tailor their schedules to meet their needs,” said Laserfiche Institute Director Jereb Cheatham.

Laserfiche Announces Empower 2010 International Conference

Cstomers, resellers, analysts, consultants and partners from around the world come together for three days of technical training, networking and hands-on experience with ECM

Laserfiche today announced that its Empower 2010 international conference will be held January 11-13 at the Hilton LAX in Los Angeles, CA. The conference, which attracts Laserfiche customers, resellers, partners and ACE members from around the world, will give attendees fresh insight into how to maximize operational efficiency with Agile enterprise content management (ECM).

“Even during times of economic uncertainty, people recognize the importance of increasing productivity and efficiency,” said Nien-Ling Wacker, Laserfiche president and CEO. “Agile ECM plays a pivotal role in improving organizational effectiveness, and we’re very pleased to give our community the chance to share strategies for best leveraging Agile enterprise content management.”

The conference will offer three full days of more than 60 technical training labs and comprehensive classes, including a number of courses offered as part of the new Laserfiche Certified Professional Program. More information about the new certification program will be available soon.

“Every year we try to improve the conference and offer a more personalized experience to attendees. This year we’ve expanded all of the tracks, added more best practices courses and made it easier for attendees to tailor their schedules to meet their needs,” said Laserfiche Institute Director Jereb Cheatham.

Laserfiche Announces Empower 2010 International Conference

Cstomers, resellers, analysts, consultants and partners from around the world come together for three days of technical training, networking and hands-on experience with ECM

Laserfiche today announced that its Empower 2010 international conference will be held January 11-13 at the Hilton LAX in Los Angeles, CA. The conference, which attracts Laserfiche customers, resellers, partners and ACE members from around the world, will give attendees fresh insight into how to maximize operational efficiency with Agile enterprise content management (ECM).

“Even during times of economic uncertainty, people recognize the importance of increasing productivity and efficiency,” said Nien-Ling Wacker, Laserfiche president and CEO. “Agile ECM plays a pivotal role in improving organizational effectiveness, and we’re very pleased to give our community the chance to share strategies for best leveraging Agile enterprise content management.”

The conference will offer three full days of more than 60 technical training labs and comprehensive classes, including a number of courses offered as part of the new Laserfiche Certified Professional Program. More information about the new certification program will be available soon.

“Every year we try to improve the conference and offer a more personalized experience to attendees. This year we’ve expanded all of the tracks, added more best practices courses and made it easier for attendees to tailor their schedules to meet their needs,” said Laserfiche Institute Director Jereb Cheatham.

Your Guide to Enterprise Content Management Systems

Every company has wide variety of data that it needs to manage. While for some it is easy to take care of the information stored in their machines by taking a backup every night, others need more expert solutions, especially the organizations spread over different cities, countries and continents.

ECM or enterprise content management combines a wide variety of components and technologies to deliver robust solutions. Some of these components are used as stand-alone systems and are not required to be incorporated into an enterprise-wide system.

ECM helps content management systems of organizations manage, control, utilize and share important information and optimises the business processes. A good enterprise content management system integrates with the organization’s applications and enhances the durability of content delivered to users, whether internal or external. It also ensures that the risks are minimized and also eliminates the redundancy very effectively.

What to keep in mind when building the ECM for your company?

Since the cost of installing an ECM system can be too much, it is very essential that organizations select the enterprise content management system which fits their needs and budget in the most suitable way. Spending too much on ECM initially can be a grave mistake as it requires a constant update and if a hefty amount is spent in the beginning only then the upgrades will require more financial resources. The best way to keep away from overspending is to create a list of requirements before installing the system.

What are the Requirements of a Good ECM?

Content creators are the vital users of the enterprise content management system. Therefore all the areas within the system must be analyzed carefully to see and notice the effects they will have on the work done by the content creators. These content creators have to have the complete access of the system and some have to be given advanced users rights as well, depending on the seniority of the person.

What Can Enterprise Content Management Do For Your Company?

ECM refers to the strategies, technologies, methods and tools used to capture manage, store, preserve and deliver content. Enterprise content management tools allow management to be at an enterprise level of organization.

ECM has moved away from the old ways of finding-and-filing to a technology that not only manages information, but processes it as well. Enterprise content management can manage information without regard to its source or use.

Many organizations hesitate to implement enterprise content management solutions because of the problems of implementing best practices and standardizing operations enterprise-wide. Each department, each regional office and each workgroup has its own ways of doing business, and they often fear it will force them to change the way they work. Information ends up in multiple locations, with no way for the central office to sort it all out. And the system ends up compounding the problems it was supposed to solve.

The Laserfiche Rio ECM system is different and fits with existing business processes into an enterprise framework. It gives organizations control and flexibility.

Where are the Little Efficiencies?

ECM: The budget crunch is upon all of us, and, as a result, we’re all looking at where the little efficiencies are to stretch our existing dollars as far as possible. With Laserfiche ECM there are many aspects to consider when making decisions.

Repositories and licenses cost money. So does scanning. How can we best use our existing resources?

Change your repository settings!

Changing your repository options, specifically the ‘logout automatically’ option, will prevent your users from becoming license hogs. That person who logs in and then leaves for lunch will be logged off automatically, freeing up a license for another user.

In Hampton, we’ve adopted a 1:5 user license ratio for both FX and RX licenses. Due to the fact that licenses are concurrent, we believe that it’s reasonable to expect that any user, particularly retrieve or read-only users, will access enterprise content management, find what they need and then exit the system.

What kind of scanning devices do you have available?

While scanners are “the” option when it comes to high quantity document capture, almost all types of copy machines have scanning capability and can easily scan to e-mail. Ask your IT Department or manufacturer representative to set the image to either tiff or pdf and add all users to the email setting.

Even if all of your office staff are not enterprise content management users, being able to copy/scan to e-mail prevents the proliferation of paper, which could be another significant cost savings for you.

Do all of your users know, enterprise content management and understand how to use Laserfiche’s e-mail utility?

This again will decrease the proliferation of paper in your office and to your clients or the public.

Are you fully utilizing your LSAP?

Your time is valuable to your employer and we all pay for software support. When you have questions, contact your reseller and employ their assistance with answers and best practices. You don’t have to figure it out on your own.

What’s in ECM?

If Laserfiche has become the new dumping ground (in addition to your network, pc’s, and ancillary devices…) then your data – and your server – could use some basic management.

1. Purge your data; set up your Records Management Edition if you have it – practice good records management!
2. Check your folder structure.
3. Manage your volumes.
4. Use your Column Display wisely.